Shipping policy
Shipping Policy:
Thank you for shopping with us! We are committed to ensuring that your order arrives safely and on time. Please review our shipping policy for more information.
Processing Time:
- Orders are typically processed within 1–2 business days (Monday through Friday)
- Orders placed on weekends or holidays will be processed on the next business day
- Custom, pre-orders and special orders may require additional processing time, which will be communicated at the time of purchase
Shipping Methods & Delivery Time:
We offer a variety of shipping methods, including:
- Standard Shipping: 5–7 business days (within Australia)
- Express Shipping: 2–4 business days (within Australia)
- International Shipping: Delivery times vary based on the destination
Shipping Rates:
Shipping rates are calculated at checkout based on the shipping method selected and the delivery address.
- FREE SHIPPING on orders over $100AUD (within Australia)
- For standard, express or international shipping, rates will be calculated at checkout
Order Tracking:
Once your order has been shipped, you will receive a confirmation email from us and another email with a tracking number from Australia Post. You can track your order using the provided link or by visiting the carrier’s website.
Lost or Damaged Items:
- If your package is lost or damaged during transit, please contact us immediately at shop@everythingsrosie.com.au and we will assist you in resolving the issue
- We are not responsible for packages that are delayed or lost due to incorrect shipping information provided at checkout
Address Errors:
Please ensure that your shipping address is correct when placing your order. We are not responsible for delays or misdeliveries due to incorrect addresses.
Contact Us:
If you have any questions or need assistance with your order, please don’t hesitate to contact us at shop@everythingsrosie.com.au or on 0438 833 843